Kits Coupons & Promo Codes with 75% off November 2026

Yes, kits.com offers a discount on the first purchase for KITS+ members. Specifically, KITS+ members get 50% off their first order with KITS+ when they add their membership to their cart and select their perfect pair. Additionally, there are other promotions like 30% off the first contacts order and specific discounts for lens upgrades.

Shopping with kits.com offers several advantages. The online eyewear service is designed to make purchasing quality eyewear as easy as possible. It offers low prices, a vast selection of frames, a helpful customer service team, and a speedy delivery system. This eliminates the need for time-consuming trips to and from your optometrist.

The brand has sold over 50 million lenses to date and has a large following on social media. It was founded in Vancouver in 2018 with a mission to make it easier to access gorgeous, affordable eyewear by keeping prices low and shipping free.

Kits.com offers an expansive online selection of eyeglasses, sunglasses, and contacts, so you can easily pick the pair that suits your personality. The brand guarantees that your order will be 100% accurate and free of defects, or it will replace and ship it for free.

The company has over 70,000 frames and 3 million lenses in stock for immediate shipping. They offer free prescription lenses with the first pair of glasses and tax-free contacts. They also provide a full manufacturer’s warranty and replacement lens service. There are discounts available, such as 20% off on contacts orders over $99 and 40% off the first contacts order with a subscription. They also have a 100% accuracy guarantee with a free replacement pledge for incorrect orders and free 365-day returns.

Customer reviews highlight the excellent customer service, high-quality glasses, fast delivery, and the convenience of not having to pay out of pocket with private medical coverage. Some customers have mentioned that they received their order within a few days and that the glasses were packaged in quality glasses boxes with extra drawstring protective bags.

However, some customers have reported that shipping was not always as speedy as promised. Despite this, many customers have expressed their satisfaction with the brand and its products, with some stating that they will continue to order glasses from kits.com and recommend them to others.

Kits.com accepts payment via a flexible spending Visa or Master Card. If an FSA card is used on the website and it does not go through, calling the number on the back of the card to let them know about the process of placing an order for contact lenses (a medical device, FSA approved) is suggested. Prescription eyewear can be eligible for insurance or FSA. While direct dealing with the insurance company is not offered, a detailed insurance receipt of the purchase can be provided. If the eyeglasses contain prescription lenses, this will be noted on the receipt. Payment can be made by credit card then the receipt can be submitted to the insurance company for reimbursement. Alternatively, an FSA credit card can be used to pay directly on the website. For any help with the payment process, the customer care team can be called at 1-833-460-2886. They are committed to being responsive in the way that they address payments.

kits.com does offer free shipping. Here are the details:

• USPS (2-4 business days): $10 or free on orders of $99 and above.
• FedEx (2 business days): $12 or $5 on orders of $99 and above.

Orders that are in stock are shipped the same day when possible. Orders placed after the shipping cut-off time will ship out on the following business day. During major sales or holidays, additional processing time may be required. A shipping confirmation email containing tracking information (if applicable) will be sent for all orders as soon as they have been shipped.

Shipping times do not include processing times, which are 1-2 business days for non-prescription eyewear and 2-5 business days for prescription eyewear orders. Specialty lenses, toric and made-to-order products may take longer to process.

In most cases, orders placed, with a verified prescription, Monday through Friday before the shipping cut-off time at 2 pm PST will be shipped the same day. Orders placed after the cut-off time on Friday will be shipped out the following Monday, while orders placed on weekends or holidays will be processed and shipped the following business day when possible.

All orders are sent insured against loss in transit. If you have ordered both contact lenses as well as glasses in one order, they may be shipped separately or the order may be held until both sets of eyewear are ready for shipment. This decision is at the discretion of the shipment staff.

The prices displayed on the website are not inclusive of taxes, duties or processing fees, which will be calculated when you proceed to purchase your order on the checkout page of the website. A processing fee may be included in the total price of your order and will be specified when you proceed to purchase your order. The processing fee includes taxes, insurance, and costs associated with the handling of your order (such as third party transaction fees).

Please note that these policies are subject to change and it's recommended to check the website for the most up-to-date information. Happy shopping!

Yes, kits.com does have a return policy. They offer a free 30-day return policy and free 365-day exchanges. For glasses and sunglasses, they offer free 30-day returns. Frames can be returned for store credit or refund provided that the item is unused, unscratched, and in its original condition and packaging. Frame returns must include all materials originally sent such as cases, cloths, and lenses. Store credits do not expire and returns are free.

For contact lenses, they offer free 30-day returns. Contact lenses can be returned for a refund, which will be processed within 30 days from the receipt of your order at their processing center, if they are in their original condition, unopened, complete, and sealed without writing or markings on the packaging. They also offer a 365-day return program for prescription contacts. They will take back unopened boxes of your old prescription, and credit the value towards your new prescription. When your contact lens prescription changes, they will accept returns for store credit within 365 days from the day that you receive your order. This store credit can be applied to any future purchases from Kits.com and does not expire. Returned contact lenses must be in their original packaging and condition, unopened, complete, and sealed, without any writing or markings.

For any help with the return or exchange process, you can call their customer care team at 1-833-487-5487. They are committed to being responsive in the way that they address returns and exchanges.